Phones, TVs, Wi-Fi, computers, printers, smart-home gadgets. I come to your home in Las Vegas or Henderson and get it working, one flat price, no upsell.
No jargon. No judgment. Just help.
My goal is simple: make technology feel safe and manageable for people who didn’t grow up with it — and give their families peace of mind.
If it has a screen or connects to Wi-Fi, bring it up. I’ll explain what I’m doing in plain words, then have you try it yourself so it sticks.
Licensed electrical work and in-wall wiring need a licensed installer. If your problem is one of those, I’ll point you to someone who can do it.
You’ll know the price before I arrive. Pay when we’re done by card, tap-to-pay, cash, or payment app. (Sorry, no checks.)
Up to 90 minutes in your home, for any mix of problems. Need more time? It’s $35 for each extra 30 minutes.
Book and pay online or by phone. I’ll visit them, get it working, and text you when it’s done. You’ll get a receipt and a summary of what I fixed, so you can stop worrying about the next “Mom’s phone is broken” call.
Everything’s taken care of at Mom’s. I fixed her TV remote and showed her how to use it. There’s a cheat sheet by the TV.
Text from Jay after every family visit
Tell me what’s going on. We’ll pick a time that works, and I’ll confirm the price up front.
I fix the biggest problem first, explain it plainly, and get your OK before touching any account or setting.
You do it once yourself while I watch. I leave a large-print cheat sheet and send a summary the same day.
Ongoing help by text and live call, plus a discounted in-home visit each quarter. Each plan covers one household member — add a second person with the Family Plan.
For one person
$19 / month, or $199 / year
For two people in one household
$39 / month, or $399 / year
Live-call limits are a fair-use cap so members get fast, personal help — extra calls beyond the monthly amount are $12 each. Quick text/email questions are always unlimited. Full membership terms →
Because it’s me, one person, doing the calls myself — not a call center. A cap of 4 (or 8, shared) live calls a month means I can actually pick up and give you real time, instead of rationing rushed answers to keep up with unlimited demand. Text and email questions stay unlimited because those don’t take me off another job.
Those cheaper plans are usually a call center reading from a script. With Just Call Jay you get the same person who’d show up at your door, who already knows your setup and remembers what we fixed last time.
A free visit built into a $19/month plan wouldn’t cover gas, drive time, or the visit itself — it would just get quietly taken away later. A real discount ($93 instead of $109) is one I can actually keep offering long-term.
You’re never cut off mid-problem. Extra live calls are $12 each, and I’ll tell you up front the first time you’re close to the limit — no surprise charges.
My goal is to help you feel confident with your technology, whatever the job is. Sometimes that’s an app that stopped working on your phone. Sometimes it’s setting up a home entertainment system.
Sometimes it’s getting ready for a trip and learning the apps you’ll need where you’re going, or figuring out how to take great pictures at your child’s wedding. Whatever it is, I explain it in plain words, and you leave able to do it yourself.
Call or text and I’ll get back to you as soon as I can. Visits are typically scheduled during the day.
(702) 330-3753